Frequently Asked Questions

Below is a small selection of the most frequently asked questions we receive

We provide detailed VAT invoices for all online orders dispatched to UK addresses.

After successfully placing your order online, you’ll receive email confirmation within a few minutes. If not, please make sure you check your spam folder.

Occasionally, popular items can go out of stock – this will be shown on the website. If you need more information on when a product may be back in stock, please contact us.

Please send an email to sales@engineroommarine.com with full details of your business and we shall respond to your request within 48 hours.

Orders for next-day delivery must be placed before 1400, Monday thru Friday. Any order placed after 1400 will be processed through the dispatch system the next working day.

A website cookie is a very small text file that can be stored on your computer when you visit a web page. Cookies are used to help you navigate the website and to enhance your experience whilst on the website; they enable a website to tailor information presented to you based on your browsing preferences. To purchase online, cookies must be enabled.

OUR FAVOURITES

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CUSTOMER SERVICE

Engine Room Marine Parts is a UK based business that is on a mission to provide premium quality product, competitive pricing and outstanding customer service.

SECURE CHECKOUT

When you pay on line at Engine Room Marine Parts, you can be sure that your payment details will be safe and secure. We use an established and trusted secure payment providers, Stripe Payments and Paypal.

HASSLE FREE RETURNS

If you’re not completely satisfied with an item you may return it within 14 days of original purchase, provided it is returned unused and in original condition. Does not apply to Software.

FREE SHIPPING ON UK ORDERS

Free shipping on all orders over £250

GREAT VALUE PRICES

You can’t beat our prices

MONEY BACK GUARANTEE

100% money back guarantee

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